Branch Concierge & Digital Tools Guide

Capital One; New Orleans (LA); On-site; USD 39,000 - 48,000; Part time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Prescriptions Coverage

Flexible Spending Accounts

Life Insurance

Disability Insurance

Paid Time Off

Education Assistance

Matching 401(k) contribution up to 7.5

Paid Parental Leave

Mental Health support

Back-up Child or Elder Care

Job summary

Capital One in New Orleans, LA seeks a Part Time Branch Ambassador to deliver hospitality, educate customers on digital tools, and enable financial solutions. You’ll handle cash with accuracy, nurture trust, and guide clients toward modern banking experiences in a fast-paced, friendly environment.

You’ll be the face of a community-focused space, balancing efficiency with warmth while adapting to flexible weekend schedules and ongoing training. A strong customer-service background is essential.

Qualifications

• High School Diploma, GED, or Equivalent Certification required.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with accuracy and follow security standards.
• Educate clients on mobile banking, remote deposit, and contactless payments.
• Identify customer needs and match to digital tools or banking solutions.
• Greet customers and maintain a hospitality-focused, community feel in the space.
• Support branches within a 50-mile radius and adapt to flexible schedules.

Skills

Hospitality Heart

Tech Fluency

Precision and Detail

Adaptability

Curiosity

Education

High School Diploma or GED

Associate’s degree

Tools

G-Suite

Job description

Capital One in New Orleans, LA seeks a Part Time Branch Ambassador to deliver hospitality, educate customers on digital tools, and enable financial solutions. You’ll handle cash with accuracy, nurture trust, and guide clients toward modern banking experiences in a fast-paced, friendly environment.

You’ll be the face of a community-focused space, balancing efficiency with warmth while adapting to flexible weekend schedules and ongoing training. A strong customer-service background is essential.