Entry-Level Customer Service & Order Support

Talentify; Gilroy (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with profit sharing

Flexible spending accounts

Vacation and sick pay

Life insurance

Wellness programs

Job summary

Pacific Supply in Gilroy, CA is seeking an entry-level Service Representative to assist customers with order-related transactions and inquiries. The role reports to the Branch Manager and includes responsibilities such as processing orders and handling cash register transactions.

Qualified candidates have at least 6 months in customer service, strong phone etiquette, and excellent verbal and written communication skills.

Qualifications

• Minimum of 6 months experience in a customer service position.
• Excellent telephone etiquette.
• Excellent customer service skills.
• Excellent verbal and written communication skills.

Responsibilities

• Acknowledge and assist all customers in a courteous and friendly manner.
• Input orders accurately into the computer system and operate the cash register to finalize transactions.
• Share Saturday opening of store on rotating basis.

Skills

Customer service

Telephone etiquette

Verbal communication

Written communication

Job description

Pacific Supply in Gilroy, CA is seeking an entry-level Service Representative to assist customers with order-related transactions and inquiries. The role reports to the Branch Manager and includes responsibilities such as processing orders and handling cash register transactions.

Qualified candidates have at least 6 months in customer service, strong phone etiquette, and excellent verbal and written communication skills.