Branch Banking Supervisor: Lead Teller & Customer Advocate

Shore United Bank; La Plata (MD); Hybrid; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health, dental, vision

401k with match

Paid time off

Education assistance

Employee banking services

Job summary

Shore United Bank in La Plata, MD is seeking a Branch Banking Supervisor (Head Teller) to lead daily branch operations, oversee service delivery, and drive team performance. You will coach tellers, manage cash procedures, open accounts, and ensure regulatory compliance while delivering a consistent, high-quality customer experience.

This full-time role offers growth opportunities within a community-focused bank and requires a high school diploma and at least two years of customer service and

Qualifications

• High school diploma or GED required.
• Minimum 2 years of outstanding customer service in a fast-paced setting.
• Minimum 2 years of teller experience; supervisory experience preferred.

Responsibilities

• Lead daily branch operations and staff scheduling.
• Monitor service delivery and ensure compliance with policies.
• Coach tellers to meet branch goals and customer needs.
• Open and service accounts, process transactions with accuracy.

Skills

Leadership

Customer service

Team supervision

Communication

Education

High school diploma or GED

Job description

Shore United Bank in La Plata, MD is seeking a Branch Banking Supervisor (Head Teller) to lead daily branch operations, oversee service delivery, and drive team performance. You will coach tellers, manage cash procedures, open accounts, and ensure regulatory compliance while delivering a consistent, high-quality customer experience.

This full-time role offers growth opportunities within a community-focused bank and requires a high school diploma and at least two years of customer service and