Client-Focused Teller: Build Relationships & Grow Banking

Shore United Bank; La Plata (MD); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Health, dental, vision insurance

401k with company match

Generous paid time off

Job summary

Shore United Bank seeks a Branch Banking Specialist I (Bank Teller) in La Plata, MD. You are the face of the bank, delivering friendly, accurate service while handling deposits, withdrawals, transfers, and other transactions.

You will promote bank products during conversations, assist customers with account needs, maintain confidentiality, and collaborate with partners to support branch objectives in a fast-paced, community-focused setting.

Qualifications

• High school diploma/GED equivalent
• 1 year experience providing excellent customer service in a fast-paced environment

Responsibilities

• Handle customer transactions including deposits, withdrawals, transfers, loan payments, night deposits, settling and maintaining the ATM, balancing cash drawer
• Provides superior customer service through conversation to identify client needs, in person and over the phone
• Promotes the bank’s products and services through beneficial customer conversations to help the customer meet their financial needs
• Works closely with bank partners for client referrals to Merchant, Wye Financial, Commercial Relationship Managers, Branch Lenders
• Aids customers in managing and optimizing their bank accounts and other products
• Maintains the highest level of confidentiality with all information obtained
• Performs as a team member in allocating and coordinating the workflow
• Contributes to the fulfillment of branch and company objectives and goals
• Represents the Bank in a manner that maintains and expands positive relations with all customers, potential customers, and co-workers
• Cooperates with, participates in, and supports adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank’s compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, SAFE Act, etc.; ensures that the office and all personnel adhere to the same
• Participates in required training sessions, including training for compliance with BSA/AML policies and procedures

Skills

Customer service

Education

High school diploma/GED

Job description

Shore United Bank seeks a Branch Banking Specialist I (Bank Teller) in La Plata, MD. You are the face of the bank, delivering friendly, accurate service while handling deposits, withdrawals, transfers, and other transactions.

You will promote bank products during conversations, assist customers with account needs, maintain confidentiality, and collaborate with partners to support branch objectives in a fast-paced, community-focused setting.