Branch Banking Supervisor: Lead Service & Operations

Shore United Bank; Chestertown (MD); On-site; USD 31,684 - 37,195; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Company-paid life insurance

Mental health support

Short-term disability

Long-term disability

401k with company match

Paid parental leave

Paid training program

Generous paid time off

Employee banking services

Loan discount program

Career development program

Wellness initiatives

Job summary

Shore United Bank in Chestertown, MD is seeking a Branch Banking Supervisor (Head Teller) to lead daily branch operations, oversee service delivery, and drive a consistent customer experience.

You will coach staff, balance cash items, open accounts, and partner with relationships managers to refer products while ensuring compliance and risk controls. This is a full-time role in a community-focused bank offering competitive pay and benefits.

Qualifications

• High school diploma or GED required.
• At least 1 year in customer service in a fast-paced environment.
• Minimum 2 years as a Bank Teller.

Responsibilities

• Schedule staff and supervise daily branch operations.
• Open new consumer and business accounts.
• Coach team to refer banking products.
• Ensure accurate cash handling and daily balancing.
• Maintain audit standards and security.

Skills

Customer service

Leadership

Team supervision

Education

High school diploma/GED

2+ years Teller experience

Job description

Shore United Bank in Chestertown, MD is seeking a Branch Banking Supervisor (Head Teller) to lead daily branch operations, oversee service delivery, and drive a consistent customer experience.

You will coach staff, balance cash items, open accounts, and partner with relationships managers to refer products while ensuring compliance and risk controls. This is a full-time role in a community-focused bank offering competitive pay and benefits.