Branch Banking Supervisor & Customer Experience Leader

Apple Bank; Astoria (OR); On-site; USD 57,000 - 71,000; Full time

Job summary

Apple Bank is seeking a Universal Banker Supervisor in Astoria to provide exceptional customer service and oversee branch operations. Candidates should have at least 3 years of experience in banking roles, strong leadership abilities, and excellent communication skills.

The role demands a commitment to customer satisfaction and the capacity to handle complex problems across various bank functions. Join a diverse and inclusive workforce where your skills will contribute to our mission of outstanding service.

Qualifications

• 3 years of retail banking experience as a Teller or Customer Service Representative.
• 1-2 years of supervisory experience in banking required.
• Basic knowledge of banking operations and products.

Responsibilities

• Provide high quality customer service and resolve issues efficiently.
• Oversee branch operations in the absence of management.
• Approve and process financial transactions.

Skills

Customer service

Banking transaction processing

Leadership

Problem-solving

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Apple Bank is seeking a Universal Banker Supervisor in Astoria to provide exceptional customer service and oversee branch operations. Candidates should have at least 3 years of experience in banking roles, strong leadership abilities, and excellent communication skills.

The role demands a commitment to customer satisfaction and the capacity to handle complex problems across various bank functions. Join a diverse and inclusive workforce where your skills will contribute to our mission of outstanding service.