Branch Banking & Customer Solutions Specialist

PNC; Williamston (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical/prescription drug coverage (H)

401(k) with PNC match

Paid time off

Job summary

PNC is seeking a Branch Banker in Williamston, NC to grow the customer base and deepen relationships within our retail banking team. You will engage customers through proactive sales and service, guiding them to PNC solutions that align with their financial goals.

The role emphasizes delivering a differentiated customer experience, leveraging technology, and collaborating with partners to increase wallet share while maintaining strong risk controls.

Qualifications

• Associates or equivalent degree and related experience or product knowledge to accomplish primary duties.
• Typically requires 3+ years experience.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations through a defined sales process including outbound calling and lobby engagement.
• Create customer loyalty and grow wallet share through a differentiated customer experience.
• Educate customers on options for managing financial transactions using technology and tools.
• Identify, mitigate and solve customer problems to drive loyalty.
• Follow policies to manage risk and ensure accurate branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Branch Banker in Williamston, NC to grow the customer base and deepen relationships within our retail banking team. You will engage customers through proactive sales and service, guiding them to PNC solutions that align with their financial goals.

The role emphasizes delivering a differentiated customer experience, leveraging technology, and collaborating with partners to increase wallet share while maintaining strong risk controls.