Branch Banking & Sales Specialist

Citi; New York (NY); On-site; USD 50,000 - 65,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Paid time off

Wellness programs

Job summary

Citi in Brooklyn, NY is seeking an entry-level Universal Banker to assist with account openings, service delivery, and basic sales activities. You will help resolve service issues and execute transactions in line with bank policies, while building customer loyalty and identifying opportunities to grow relationships with individual clients.

The role emphasizes strong communication, risk awareness, and adherence to regulatory procedures, with part-time to full-time considerations depending on

Qualifications

• 1–3 years of relevant experience.
• Retail banking or similar experience required.
• Clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Assess risk when business decisions are made, safeguarding Citi and its assets by complying with laws and reporting control issues.

Skills

Retail Banking

Communication

Customer Service

Education

High School diploma or equivalent

Job description

Citi in Brooklyn, NY is seeking an entry-level Universal Banker to assist with account openings, service delivery, and basic sales activities. You will help resolve service issues and execute transactions in line with bank policies, while building customer loyalty and identifying opportunities to grow relationships with individual clients.

The role emphasizes strong communication, risk awareness, and adherence to regulatory procedures, with part-time to full-time considerations depending on