Branch Banking Sales & Service Specialist

United Bank; Washington (NC); On-site; USD 32,000 - 40,000; Full time

Job summary

United Bank in Washington, NC is seeking a Sales Associate to support daily branch operations, cash handling, and customer service. You will promote bank products, process transactions accurately, and contribute to team goals in a fast-paced environment.

Applicants should have a high school diploma, a sales training mindset, and strong communication skills; Spanish language ability is a plus. This is a full-time, on-site position at the Washington branch.

Qualifications

• High school diploma or equivalent.
• Successful completion of the Bank’s in-house Sales Associate Training Program.
• Previous customer service contact experience is highly desired.
• Ability to demonstrate a sales-oriented professional demeanor.
• Excellent communication skills; Spanish or additional language a plus.
• Experience in handling money preferred.
• Proficiency in Microsoft Office (Word, Excel) required.
• Understanding and working knowledge of core banking system is a plus.
• Detail oriented.
• Professionalism and confidentiality are essential.
• Flexibility on work schedule as business needs arise.

Responsibilities

• Operate with accuracy and efficiency with core banking systems and processing transactions with a sales associate cash drawer.
• Balance assigned cash daily and maintain security procedures and cash drawer controls.
• Adhere to cash differences/controllable losses policy.
• Identify customers, verify identification, endorsements/payees, cash and checks, and obtain supervisor authorization for transactions.
• Comply with all policies, procedures, and security requirements.
• Prepare currency transaction reports and monetary instrument logs per Bank Secrecy Act, including KYC/OFAC rules.
• Help meet monthly branch and individual scorecard goals.
• Ensure delivery of excellent customer service and adhere to sales standards.
• Promote and maintain positive relationships with customers and staff.
• Communicate the Bank’s products and services effectively.

Skills

Customer service

Sales skills

Communication

Money handling

MS Office

Confidentiality

Flexibility

Spanish language

Teamwork

Education

High school diploma or equivalent

Sales Associate Training Program

Tools

Core banking system

Job description

United Bank in Washington, NC is seeking a Sales Associate to support daily branch operations, cash handling, and customer service. You will promote bank products, process transactions accurately, and contribute to team goals in a fast-paced environment.

Applicants should have a high school diploma, a sales training mindset, and strong communication skills; Spanish language ability is a plus. This is a full-time, on-site position at the Washington branch.