Branch Banking Leader: Drive Growth & Service Excellence

BMO Harris Bank; Naples (FL); On-site; USD 52,000 - 96,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO Harris Bank in Naples, FL is seeking a branch-focused leader to drive sales and service in Retail Banking. You will coach staff, build the branch business plan, and collaborate with partners to meet customer needs and grow wallet share.

You will conduct sales calls, develop referrals, and ensure compliance with regulatory requirements while delivering exceptional customer experiences in a fast-paced community bank.

Qualifications

• 4-6 years of relevant experience and post-secondary degree in related field or equivalent combination of education and experience.
• Previous supervisory or management experience preferred.
• In-depth knowledge of retail banking products and services.
• Understanding of branch operations, regulations and performance metrics.
• Strong communication, collaboration, and analytical skills.

Responsibilities

• Conduct sales calls to prospective customers and build a personal referral network.
• Develop and execute a branch business plan to maximize growth and retention.
• Coach and develop branch staff to deliver exceptional sales and service.
• Maintain relationships with key customers and stakeholders to drive wallet share and retention.
• Ensure compliance with all legal and regulatory requirements and internal policies.

Skills

Verbal and written communication

Analytical and problem solving

Data driven decision making

Collaboration and teamwork

Influence skills

Education

Post-secondary degree in related field

4-6 years of relevant experience

Job description

BMO Harris Bank in Naples, FL is seeking a branch-focused leader to drive sales and service in Retail Banking. You will coach staff, build the branch business plan, and collaborate with partners to meet customer needs and grow wallet share.

You will conduct sales calls, develop referrals, and ensure compliance with regulatory requirements while delivering exceptional customer experiences in a fast-paced community bank.