Branch Banking Leader

Fm Bank; Bluffton (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

Fm Bank in Indiana is seeking a Supervisor who will oversee Personal Bankers and Tellers in the assigned office, handle consumer loan applications, open deposit accounts, and ensure accurate processing of daily transactions.

You will train staff, monitor compliance, promote bank products, and help meet office profitability goals while maintaining security and customer service excellence.

Qualifications

• High school diploma and associate’s degree, and/or 3–5 years personal banker experience; leadership experience preferred.
• Basic math and computer skills.
• Internal candidates have completed Personal Banker 1 & 2 Development plans.
• Working knowledge of banking/financial products and services.
• Cash-handling experience.
• Excellent communication, customer service, and time-management skills.
• Ability to pass a background check.
• Strong dedication to accuracy and efficiency.

Responsibilities

• Have a good understanding of bank products/services and the customer’s current relationship; offer information on products and services that can benefit the customer and enhance their banking relationship.
• Evaluate needs of potential customers and offer appropriate financial products while utilizing BN Control.
• Prepare and compile new customer account information to open new deposit accounts – incl. signature cards, new account sheets, check orders, direct deposit, and automatic bill pay.
• Accounts include all deposit products such as Certificates of Deposit (opening, closing, deposits, partial withdrawals) and IRAs (opening, distributions, contributions).
• Refer and schedule appointments with Home Loan Originators; educate customers on various home loan products.
• Provide ongoing relationship servicing by informing and advising customers of status or enhancements to current accounts to maintain goodwill and gain additional business.
• Promote and cross‑sell Bank products and services as appropriate, including FM Investments.
• Generate new business to assist in meeting profitability goals of the office.

Skills

Communication skills

Customer service

Time management

Cash handling

Education

High school diploma

Associate’s degree

Job description

Fm Bank in Indiana is seeking a Supervisor who will oversee Personal Bankers and Tellers in the assigned office, handle consumer loan applications, open deposit accounts, and ensure accurate processing of daily transactions.

You will train staff, monitor compliance, promote bank products, and help meet office profitability goals while maintaining security and customer service excellence.