Branch Banking Lead: Train Front‑Line Team & Compliance

Dieterich Bank; Newton (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Group Health Insurance

Life, AD&D & LTD Insurance

401(k) Plan - Employer matching available

Employee Assistance Program

Discretionary Profit Sharing Plan

Discretionary Bonus Plan

Profit Sharing Plan

Paid Time Off (Holidays, sick time, personal time, and vacation)

8 hours of paid time volunteer with a charity of their choice

Job summary

Dieterich Bank is seeking an Assistant Branch Manager for its Newton branch to enhance customer service and staff performance. This role involves training employees, ensuring compliance with policies and procedures, and contributing to business development. The successful candidate should have at least 1-2 years of customer service experience, ideally in banking, along with strong decision-making skills. Dieterich Bank offers a supportive work environment and numerous benefits including health insurance and a 401(k) plan.

Qualifications

• Minimum of 1-2 years of experience in customer service; banking experience is a plus.
• Ability to independently make decisions based on Bank policies.
• Experience in managing and training front-line staff.

Responsibilities

• Train employees on all front-line tasks.
• Support business development and community involvement.
• Ensure compliance with Bank policies and industry regulations.

Skills

Customer service

Decision making

Training and development

Compliance awareness

Education

Associate's degree preferred

Job description

Dieterich Bank is seeking an Assistant Branch Manager for its Newton branch to enhance customer service and staff performance. This role involves training employees, ensuring compliance with policies and procedures, and contributing to business development. The successful candidate should have at least 1-2 years of customer service experience, ideally in banking, along with strong decision-making skills. Dieterich Bank offers a supportive work environment and numerous benefits including health insurance and a 401(k) plan.