Branch Banking Lead: Drive Growth & Community Impact

Woodforest National Bank; Kennewick (WA); On-site; USD 42,000 - 64,000; Full time

Job summary

Woodforest National Bank is seeking a Branch Banking professional in Washington to support sales and customer service initiatives. You will work with the Manager to drive revenue, identify banking products for customers, and strengthen relationships with community members and retail partners.

The role emphasizes leadership, flexibility, and a proactive sales mindset, with a focus on delivering excellent customer experiences and supporting branch goals.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 2 years of relevant and transferrable sales and/or customer service experience;
• OR a Bachelor’s degree and 1 year of relevant and transferrable sales and/or customer service experience.

Responsibilities

• Assist Manager in achieving branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.
• Assist Manager in developing and leading innovative strategies to grow, retain and deepen consumer and business relationships.
• Enhance customer experience and the reputation of the Bank by greeting, engaging, and developing relationships with customers, community members, and retail partners.
• Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager.

Skills

Sales

Customer service

Leadership

Interpersonal skills

Outside sales

Coaching

Education

High School Diploma or equivalent

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank is seeking a Branch Banking professional in Washington to support sales and customer service initiatives. You will work with the Manager to drive revenue, identify banking products for customers, and strengthen relationships with community members and retail partners.

The role emphasizes leadership, flexibility, and a proactive sales mindset, with a focus on delivering excellent customer experiences and supporting branch goals.