Branch Banking Consultant II: Lending & Client Growth

Vanwerted; Van Wert (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Leave program

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant II in the United States, Ohio area. You will resolve client concerns, provide product details, and focus on meeting clients' financial needs through strong relationship management and referrals to mortgage and business banking partners.

The role emphasizes lending and basic investments, with participation in more complex conversations. You will strive for high client satisfaction, accurate transactions, and compliance, contributing to

Qualifications

• Minimum experience required: 4–5 years customer service and sales experience.
• Ability to train and mentor others, including products and platform procedures.

Responsibilities

• Support team efforts to achieve growth targets in deposits, loans, and non-interest income.
• Provide positive client experience by resolving account questions and issues promptly.
• Execute sales, service, and banking transactions accurately and in compliance.

Skills

Customer service

Sales experience

Mentoring others

Communication

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant II in the United States, Ohio area. You will resolve client concerns, provide product details, and focus on meeting clients' financial needs through strong relationship management and referrals to mortgage and business banking partners.

The role emphasizes lending and basic investments, with participation in more complex conversations. You will strive for high client satisfaction, accurate transactions, and compliance, contributing to