Branch Banking Consultant II – Float Specialist

Flagstar Bank; Bellmore (NY); On-site; USD 24,000 - 37,000; Full time

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant II - Float for the Central Long Island territory. Based in Bellmore, NY, you will travel between branches to provide customers with financial services and resolve inquiries, focusing on client management and retention while introducing customers to Mortgage and Business Banking partners.

This role involves increased lending and basic investment interactions and requires delivering a high quality, prompt, and professional experience.

Qualifications

• High School diploma or equivalent (GED, HiSET, TASC) or foreign equivalent.
• 4–5 years of customer service and sales experience in financial services.
• Ability to train and mentor others on products and procedures.

Responsibilities

• Support sales targets by generating deposits, loans, and non-interest income while guiding clients to the right specialists.
• Handle client inquiries and issues, delivering positive experiences and timely resolutions.
• Ensure transactions are accurate and compliant, maintaining risk controls.

Skills

Customer service

Sales

Financial services

Education

High School / GED or Foreign Equivalent

Tools

Digital banking platforms

Self-service technologies

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant II - Float for the Central Long Island territory. Based in Bellmore, NY, you will travel between branches to provide customers with financial services and resolve inquiries, focusing on client management and retention while introducing customers to Mortgage and Business Banking partners.

This role involves increased lending and basic investment interactions and requires delivering a high quality, prompt, and professional experience.