Branch Banking Concierge & Teller

Berkshire Bank; Cranston (RI); On-site; USD 35,000 - 45,000; Full time

Job summary

A regional banking institution in Cranston, RI is seeking a Customer Service Representative to foster customer relationships and promote bank services. The ideal candidate will excel in client service, managing both client interactions and a variety of transactions efficiently. Responsibilities include addressing complex client issues and ensuring compliance with banking regulations. Preferred experience includes previous teller and customer service roles, and the role requires basic computer skills and strong interpersonal abilities.

Qualifications

• Prior transaction or teller experience preferred.
• Prior customer service experience preferred.

Responsibilities

• Cultivate relationships with customers and promote the Bank’s products.
• Handles complex client issues while executing excellent customer service.
• Executes an extensive variety of customer transactions.

Skills

Basic computer skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

A regional banking institution in Cranston, RI is seeking a Customer Service Representative to foster customer relationships and promote bank services. The ideal candidate will excel in client service, managing both client interactions and a variety of transactions efficiently. Responsibilities include addressing complex client issues and ensuring compliance with banking regulations. Preferred experience includes previous teller and customer service roles, and the role requires basic computer skills and strong interpersonal abilities.