Customer-Centric Teller: Cash, Service & Growth

Santander; Cranston (RI); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander is hiring a Teller in Cranston, Rhode Island. You will assist customers with banking needs, process transactions, and maintain accurate cash drawers while upholding policies and risk controls.

The role requires cash handling and customer service experience, with opportunities to educate customers on digital tools and self-service options. Weekend/evening shifts may be required and a high school diploma is needed.

Qualifications

• High school diploma, GED: or equivalent work experience - Required
• 6+ Months Cash Handling experience - Required
• 6+ Months Demonstrated customer service experience - Required
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.

Responsibilities

• Provide an elevated level of customer service by welcoming customers and assisting with banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management to prevent fraud.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service tools and digital options.

Skills

Cash handling

Customer service

Communication

Multi-tasking

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander is hiring a Teller in Cranston, Rhode Island. You will assist customers with banking needs, process transactions, and maintain accurate cash drawers while upholding policies and risk controls.

The role requires cash handling and customer service experience, with opportunities to educate customers on digital tools and self-service options. Weekend/evening shifts may be required and a high school diploma is needed.