Banking Client Advisor I — Frontline Service & Sales

Flagstar Bank; Florida; On-site; USD 23,000 - 31,000; Full time

Job summary

Flagstar Bank is hiring a Branch Banking Client Consultant I in Coral Springs, FL. You will deliver front-line client service and handle teller transactions to support clients’ financial goals while maintaining accuracy and risk controls.

You will engage with clients to identify needs, educate on products, and collaborate with teammates to grow the branch and meet sales goals. This role emphasizes a positive, trusted branch experience.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience: Less than 2 years of customer service and sales experience.
• Preferred: Experience in Financial Services Industry.

Responsibilities

• Sales: Support growth targets in financial performance and client acquisitions; deliver right introductions to the team.
• Client Experience: Provide positive client experience by addressing questions and resolving issues promptly.
• Risk Management: Ensure timely and accurate daily financial transactions; adhere to policies and regulations.
• Additional Accountabilities: Perform special projects and adhere to regulatory and compliance trainings.

Skills

Customer service

Sales

Communication

Problem solving

Priority management

Relationship building

Education

High School diploma or equivalent

Job description

Flagstar Bank is hiring a Branch Banking Client Consultant I in Coral Springs, FL. You will deliver front-line client service and handle teller transactions to support clients’ financial goals while maintaining accuracy and risk controls.

You will engage with clients to identify needs, educate on products, and collaborate with teammates to grow the branch and meet sales goals. This role emphasizes a positive, trusted branch experience.