Branch Banking Advisor II – Client Growth & Solutions

Flagstar Bank; Deerfield Beach (FL); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid leave program

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant II in Deerfield Beach, FL. This role emphasizes best-in-class client experience, expanding lending and basic investment interactions, and facilitating introductions to Mortgage and Business Banking partners to meet clients' financial goals.

Responsibilities include driving sales targets, delivering exceptional client experiences, and adhering to regulatory requirements.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum 4–5 years customer service and sales experience.
• Ability to train and mentor others on products and platform procedures.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance and primary client acquisition.
• Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely manner.
• RiskManagement: Execute all sales, service, and banking transactions accurately and compliantly.

Skills

Customer service

Sales experience

Mentoring others

Digital products

Product knowledge

Education

High School / GED or foreign equivalent

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant II in Deerfield Beach, FL. This role emphasizes best-in-class client experience, expanding lending and basic investment interactions, and facilitating introductions to Mortgage and Business Banking partners to meet clients' financial goals.

Responsibilities include driving sales targets, delivering exceptional client experiences, and adhering to regulatory requirements.