Branch Banking Advisor – Grow Relationships & Loyalty

PNC Financial Services Group, Inc.; Chester (Delaware County); Hybrid; USD 42,000 - 64,000; Full time

Job summary

PNC Financial Services Group, Inc. in West Chester, PA seeks a Personal Banker to deepen the branch client base and deliver proactive sales and exceptional service.

You will educate customers on digital tools, manage risk, and partner with ecosystem partners to grow share of wallet, aiming to enhance customers' financial wellbeing.

This in-office role emphasizes relationship building, lobby engagement, and trusted guidance to help clients meet their goals.

Qualifications

• Roles at this level typically require an Associates or equivalent degree.
• Typically requires 3+ years experience.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Positions PNC solutions to drive new revenue and customer loyalty.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Retail Lending

Selling

Understanding Customer Needs

Education

Associates degree or equivalent

Job description

PNC Financial Services Group, Inc. in West Chester, PA seeks a Personal Banker to deepen the branch client base and deliver proactive sales and exceptional service.

You will educate customers on digital tools, manage risk, and partner with ecosystem partners to grow share of wallet, aiming to enhance customers' financial wellbeing.

This in-office role emphasizes relationship building, lobby engagement, and trusted guidance to help clients meet their goals.