Branch Banker: Sales, Service & Teller Support

BankFive; Fall River (MA); On-site; USD 26,000 - 33,000; Part time

Job summary

BankFive is hiring a Universal Banker at our Fall River branch to support the BM/ABM in delivering a world-class customer experience and driving personal sales goals. You may mentor tellers and assist with administrative tasks, while ensuring strong customer relationships and cross-sell activity.

The role requires notary eligibility, NMLS registration, and 2+ years in retail banking. Expect a 30-hour weekly schedule with the potential for growth in a busy branch environment.

Qualifications

• Associate degree in Business or related area preferred; High School diploma or equivalent required.
• Two+ years progressive retail banking experience preferred; Bank experience required.
• NMLS registration or eligibility for registration required.
• Proven experience in customer service, sales/business development, and problem solving.

Responsibilities

• Ensure operational integrity and risk management by following procedures.
• Meet established sales goals and lead the branch.
• May guide tellers in complex transactions and assist training.
• Support teller line duties when volume requires.
• Assist platform team to maintain customer service levels above expectations.
• Greet and interact with customers with world-class service.
• Balance cash drawer, ATM transactions, and branch work.
• Open new customer accounts and take loan applications; identify cross-sell opportunities.
• Respond to inquiries about bank products; resolve problems across channels.

Skills

Customer service

Sales / business development

Problem solving

Notary public

NMLS registration

Microsoft Office

Education

Associate’s degree in Business or related area

High School diploma or equivalent

Tools

Microsoft Office

Job description

BankFive is hiring a Universal Banker at our Fall River branch to support the BM/ABM in delivering a world-class customer experience and driving personal sales goals. You may mentor tellers and assist with administrative tasks, while ensuring strong customer relationships and cross-sell activity.

The role requires notary eligibility, NMLS registration, and 2+ years in retail banking. Expect a 30-hour weekly schedule with the potential for growth in a busy branch environment.