Branch Banker II: Growth‑Driven Customer Service

Woodforest National Bank; D'Iberville (MS); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

ESOP

401(k) Match

Medical Coverage

Paid Time Off

Well-being Program

Job summary

Woodforest National Bank in Mississippi is seeking a Banker to serve as a frontline ambassador, focusing on building and growing retail customer relationships through exceptional service and proactive marketing of banking products.

This full-time role at the Diberville location involves supporting branch operations, account openings, and accurate transaction processing while upholding Woodforest’s Core Values of Ownership, Service, Community and Integrity.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Take ownership by identifying customer needs and recommending banking solutions.
• Achieve individual sales goals through proactive conversations, referrals, and marketing outreach.
• Resolve customer inquiries at first point of contact with internal partners as needed.
• Maintain accurate transaction processing, account openings, and adherence to policies and regulatory requirements.
• Explain banking products and digital solutions clearly to customers.

Skills

Retail sales

Customer service

Communication

Problem-solving

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Mississippi is seeking a Banker to serve as a frontline ambassador, focusing on building and growing retail customer relationships through exceptional service and proactive marketing of banking products.

This full-time role at the Diberville location involves supporting branch operations, account openings, and accurate transaction processing while upholding Woodforest’s Core Values of Ownership, Service, Community and Integrity.