Branch Banker I: Consultative Sales & Service

Align Credit Union

Danvers (MA)

On-site

USD 28,000 - 32,000

Full time

10 days ago

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Job summary

Align Credit Union is seeking a Universal Banker I in Danvers, MA to deliver exceptional member service and build lasting relationships. You will process transactions and handle everyday banking needs with a consultative approach.

Responsibilities include opening accounts, issuing debit cards, performing routine transactions, and meeting service and sales goals while ensuring security and compliance. Typical hours are Mon-Fri 7:30AM-5:00PM with rotating Saturdays, and pay ranges from $20 to $23

Qualifications

One to three years cash handling and customer service experience is preferred.
A high school diploma or GED.

Responsibilities

Consistently execute Align's member service standards to deliver an exceptional experience in the branch.
Process all sales, servicing, banking transactions and operational tasks with accuracy and compliance.
Complete member requests including account opening, servicing, debit cards, and routine transactions (deposits, withdrawals, check cashing, loan payments).
Recommend solutions and refer to product specialists for wealth management, real estate, and commercial lending as needed.
Acquire and maintain member relationships through the member lifecycle and achieve service and sales goals.
Promote Align's products and services to introduce additional options to members.