Member Services Banker - Loans, Deposits & Growth

brightbridge credit union; Brookline (MA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Career development

Competitive pay

Benefits

Community impact

Job summary

BrightBridge Credit Union in Brookline, MA is seeking a Universal Banker to handle deposits, loan payments and member transactions while building lasting relationships. You’ll promote Credit Union products, achieve quarterly sales goals and provide an exceptional member experience.

Responsibilities include loan origination and funding, cash handling, and cross-selling of services. Some Saturdays may be required; strong communication and compliance are essential.

Qualifications

• High school diploma or equivalent.
• 1 year teller experience preferred with good balancing.
• Basic math, PC keyboard, customer service, and data entry.
• Strong cross-selling and problem solving skills.
• Eligible to register with NMLS and maintain MLO.
• Valid driver's license.

Responsibilities

• Process a wide variety of member transactions including deposits, withdrawals, loan payments, payroll adjustments, checks, gift cards and VISA cash advances.
• Meet quarterly sales/service goals while delivering exceptional member experience.
• Originates and closes all loan types via multiple channels and ensures funding documentation.
• Adhere to policies, regulations and balance cash drawer at close.
• Support coaching and ongoing product knowledge training to improve service and sales.

Skills

Cross-selling

Customer service

Verbal communication

Data entry

Problem solving

Basic math

NMLS eligibility

Driver's license

Education

High school diploma or equivalent

Job description

BrightBridge Credit Union in Brookline, MA is seeking a Universal Banker to handle deposits, loan payments and member transactions while building lasting relationships. You’ll promote Credit Union products, achieve quarterly sales goals and provide an exceptional member experience.

Responsibilities include loan origination and funding, cash handling, and cross-selling of services. Some Saturdays may be required; strong communication and compliance are essential.