Relationship-Driven Branch Banker

Hanscom Federal Credit Union; Chestertown (MD); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Student loan paydown

Paid sick time

Paid vacation

Job summary

Peoples Powered by Hanscom Federal Credit Union seeks a Universal Banker to deliver exceptional member service, build relationships, and support in-branch operations. You will handle opening and closing accounts, assist with vault and ATM activities, and support travel to other branches as needed, including Saturdays.

The role requires 1 year of related experience and a high school diploma; strong communication and organizational skills are essential for success in a fast-paced credit union

Qualifications

• At least 1 year of similar or related experience.
• High school diploma or equivalent.
• Strong trust, credibility, and diplomacy when handling sensitive interactions.

Responsibilities

• Delivers high quality, consistent member service.
• Assist in providing in-branch service functions including account opening/closing.
• Balance vault currency and coin; assist ATM reconciling and reloading.
• Answer phone calls and direct callers to appropriate business partner.
• Travel to other branches as needed and participate in Saturday rotation.

Skills

Customer service

Relationship building

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

Peoples Powered by Hanscom Federal Credit Union seeks a Universal Banker to deliver exceptional member service, build relationships, and support in-branch operations. You will handle opening and closing accounts, assist with vault and ATM activities, and support travel to other branches as needed, including Saturdays.

The role requires 1 year of related experience and a high school diploma; strong communication and organizational skills are essential for success in a fast-paced credit union