Branch Banker & Customer Experience Leader

Farmers National Bank

Poland Township (OH)

On-site

USD 28,000 - 38,000

Full time

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Job summary

Farmers National Bank is seeking a dedicated Teller to open, maintain and close customer accounts, handle daily cash operations, and assist customers with a variety of financial transactions. The role emphasizes accurate processing, strong customer service, and opportunities for referrals to grow new business.

The position requires basic banking experience, cash handling skills, and a willingness to support team sales goals while adhering to bank policies.

Qualifications

Retail banking experience or cash handling required.
Strong customer service skills essential.
Notary if credentialed is a plus.
Previous supervisory and sales experience preferred.

Responsibilities

Run teller cash drawer to cover daily branch staffing needs.
Sign official checks up to $50,000 and perform teller overrides as authorized.
Process deposits, withdrawals, loan payments, and miscellaneous transactions.
Sell money orders and official checks; collect applicable fees.
Ensure teller balances daily and address discrepancies with the manager.
Maintain professional appearance and adhere to bank policies and dress code.
Support vault operations and dual control procedures for currency handling.
Assist customers with safe deposit box rentals and notary services when credentialed.
Cross-sell bank products and refer customers to suitable services.
Open new accounts and prepare documents promptly and accurately.