Branch Banking Specialist: Customer Service & Cross-Sell

Farmers National Bank; Dublin (OH); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Farmers National Bank in the United States is seeking a Teller to open, maintain, and close various bank accounts and to process teller transactions with a focus on delivering excellent customer service. The role includes generating referrals for new business opportunities and assisting other tellers in sales strategies.

The successful candidate will manage daily cash drawer operations, approvals up to $50,000 for checks, and ensure compliance with bank policies and training requirements,

Qualifications

• High School diploma or GED required.
• Minimum of one year retail banking experience including cash handling.
• supervisory and sales experience preferred.

Responsibilities

• Manage teller cash drawer to meet daily branch staffing needs.
• Process transactions: savings, checking, loan payments, safe deposit box rentals, tax deposits, withdrawals.
• Balance cash drawer daily and resolve discrepancies with supervisor guidance.
• Open new accounts and perform account maintenance; cross-sell products and services.
• Assist customers with notary services if credentialed and maintain bank policies.

Skills

Customer service

Cash handling

Sales/referrals

Team leadership

Communication

Problem-solving

Education

High School diploma / GED

Job description

Farmers National Bank in the United States is seeking a Teller to open, maintain, and close various bank accounts and to process teller transactions with a focus on delivering excellent customer service. The role includes generating referrals for new business opportunities and assisting other tellers in sales strategies.

The successful candidate will manage daily cash drawer operations, approvals up to $50,000 for checks, and ensure compliance with bank policies and training requirements,