Branch Banker: Client-Centered & Tech-Savvy

JPMorgan Chase & Co.; Rochester (MN); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. seeks an Associate Banker to deliver exceptional client experiences in a branch environment. You will greet clients, open accounts, and guide customers through day-to-day banking using Chase Mobile, Chase.com, and ATMs.

The role emphasizes building trusted relationships, cross-selling products, and collaborating with the branch team to meet customer financial goals. The position requires high school completion, strong communication, and a service-oriented mindset.

Qualifications

• Experience delivering attentive, friendly service to clients.
• Ability to build trusted client relationships and communicate clearly.
• Desire to learn products and procedures quickly and accurately.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through the lobby.
• Open new accounts and service existing ones while following policies and regulations.
• Assist clients with day-to-day transactions and use technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with team members.
• Manage branch operations and cash handling while adhering to bank policies.

Skills

Client service

Relationship building

Communication

Teamwork

Problem-solving

Tech savvy

Education

High school diploma

Tools

Chase Mobile App

Job description

JPMorgan Chase & Co. seeks an Associate Banker to deliver exceptional client experiences in a branch environment. You will greet clients, open accounts, and guide customers through day-to-day banking using Chase Mobile, Chase.com, and ATMs.

The role emphasizes building trusted relationships, cross-selling products, and collaborating with the branch team to meet customer financial goals. The position requires high school completion, strong communication, and a service-oriented mindset.