Branch Assistant - Tecumseh Branch

acpllibin; Fort Wayne (IN); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

IHCRA Health Insurance Options

Flexible Spending Account

Voluntary Insurance Options

Three weeks of vacation accrual and in

Employee Assistance Program

Employee Discounts

Job summary

Allen County Public Library's TecumsehBranch in Fort Wayne is seeking a Part-Time Branch Assistant to support our community. This onsite role helps patrons locate materials, check items in and out, and provides a welcoming, accessible library experience.

The position is 28 hours per week with a starting pay of $14.05–$16.00, depending on experience, and shifts that include days, evenings, and weekends. We value teamwork, courtesy, and reliable service for all customers.

Qualifications

• Friendly, people-first customer service and clear communication.
• Comfort using computers, standard office equipment, and library software.
• Ability to follow procedures carefully and protect patron confidentiality.
• Team-minded, tactful, and professional in a public setting.

Responsibilities

• Checking items in and out.
• Helping customers place and pick up requested items.
• Watching for returned materials that need follow-up.
• Assisting patrons with new or replacement library cards.
• Support customers as they use everyday technology and library systems.

Skills

Customer service

Communication

Computer literacy

Procedural compliance

Team player

Tools

Library software

Job description

Join the Allen County Public Library's TecumsehBranch as a Part-Time Branch Assistant.Located in the East State Village in the Northeast side of Fort Wayne, this onsite position allows you to support your community and provides the opportunity to work in a collaborative environment that values teamwork and inclusion. The position is 28 hours per week and starting pay is $14.05-16.00, depending on experience. The schedule will be a mix of days, evenings, and weekends

about acpl

We are a welcoming hub for learning and connection, we empower our community with knowledge, resources, and inclusive experiences-putting people first and creating a place where everyone belongs and thrives.

Day to day as a Branch Assistant

As a Branch Assistant, you'll help our library run smoothly by connecting patrons with materials, answers, and a welcoming experience. This role exists to keep service moving-especially when circulation and holds become busy.

Key Responsibilities:

• Checking items in and out
• Helping customers place and pick up requested items
• Watching for returned materials that need follow-up,
• Assisting patrons with new or replacement library cards
• Support customers as they use everyday technology and library systems

Qualifications:

• Friendly, people-first customer service and clear communication
• Comfort using computers, standard office equipment, and library software
• Ability to follow procedures carefully and protect patron confidentiality
• Team-minded, tactful, and professional in a public setting

Benefits

• IHCRA Health Insurance Options
• Flexible Spending Account
• Voluntary Insurance Options
• Three weeks of vacation accrual and one week of sick accrual
• Employee Assistance Program
• Employee Discounts