Branch Admin Full Time Hourly - Receptionist - Lafayette, LA

Coburn Supply Company; Lafayette (LA); On-site; USD 36,000 - 54,000; Full time

Job summary

Coburn Supply Company in Lafayette, LA is seeking a Branch Administrator to assist the Branch Manager in daily operations, cash handling, and customer service. This role focuses on maintaining inventory accuracy and timely payments across accounts.

The position also supports daily branch tasks and ensures processes align with Coburn’s policies. On-site role based at Coburn's downtown Lafayette location.

Qualifications

• High School diploma or equivalent required.
• Must possess basic math skills and carry out cash transactions.
• 3 years of experience in Office Administration, Customer Service or Sales preferred OR 1 year progressive internal experience with Coburn’s.

Responsibilities

• Cash Flow Management: cash is properly handled, accounted for and safeguarded per policy.
• Customer Service: manage accounts and de-escalate customer service issues.
• Inventory Management: ensure Coburn Computer System matches physical inventory.
• Collections/Accounting: apply payments to accounts and pursue past due payments.
• Office Administration: assist Branch Manager with daily tasks.

Skills

Cash handling

Customer service

Basic math

Office administration

Inventory accuracy

Education

High School diploma

Tools

Coburn Computer System

Job description

Job Details

Job Location: Coburn's of Lafayette "Downtown" (02) - Lafayette, LA 70501

Summary

The Branch Administration position is responsible for assisting the Branch Manager to ensure smooth operations of the Branch, by managing cash flow, assisting customers with payments and ensuring inventory is accurate in Coburn Computer System.

Essential Duties and Responsibilities

• Focus Area:

  Cash Flow Management

  Cash is properly handled, accounted for and safeguarded within the guidelines of the Coburn’s Cash Policy & Procedures.

• Focus Area:

  Customer Service

  Coburn’s exceptional level of customer service is maintained by working with customers on managing their accounts and de‑escalating customer service issues.

• Focus Area:

  Inventory Management

  Inventory is accurate in Coburn Computer System and corresponds with physical inventory.

• Focus Area:

  Collections/ Accounting

  Payments are timely and accurately applied to proper accounts and past due accounts are identified monthly and actively pursued for payment.

• Focus Area:

  Office Administration

  Support the Branch Manager by assisting with daily tasks and duties.

Qualifications

Education & Experience

• High School diploma or equivalent required.
• Must possess basic math skills and carry out cash transactions.
• 3 years of experience in Office Administration, Customer Service or Sales preferred OR 1 year progressive internal experience with Coburn’s.

Physical Requirements

• Must be able to lift, push or pull up to 25 lbs.; must have physical mobility and dexterity to occasionally stand, bend, push, twist, kneel, climb, squat, stoop, and reach overhead. Considerable mental/visual concentration, coordinating manual dexterity with mental/visual attention. A consistent presence at work is required.
• Must pass company required drug screen and physical.
• This position may require a valid driver’s license and the ability to drive to the bank and other locations.