Branch Admin & Customer Care Specialist

Coburn Supply Company; Lafayette (LA); On-site; USD 36,000 - 54,000; Full time

Job summary

Coburn Supply Company in Lafayette, LA is seeking a Branch Administrator to assist the Branch Manager in daily operations, cash handling, and customer service. This role focuses on maintaining inventory accuracy and timely payments across accounts.

The position also supports daily branch tasks and ensures processes align with Coburn’s policies. On-site role based at Coburn's downtown Lafayette location.

Qualifications

• High School diploma or equivalent required.
• Must possess basic math skills and carry out cash transactions.
• 3 years of experience in Office Administration, Customer Service or Sales preferred OR 1 year progressive internal experience with Coburn’s.

Responsibilities

• Cash Flow Management: cash is properly handled, accounted for and safeguarded per policy.
• Customer Service: manage accounts and de-escalate customer service issues.
• Inventory Management: ensure Coburn Computer System matches physical inventory.
• Collections/Accounting: apply payments to accounts and pursue past due payments.
• Office Administration: assist Branch Manager with daily tasks.

Skills

Cash handling

Customer service

Basic math

Office administration

Inventory accuracy

Education

High School diploma

Tools

Coburn Computer System

Job description

Coburn Supply Company in Lafayette, LA is seeking a Branch Administrator to assist the Branch Manager in daily operations, cash handling, and customer service. This role focuses on maintaining inventory accuracy and timely payments across accounts.

The position also supports daily branch tasks and ensures processes align with Coburn’s policies. On-site role based at Coburn's downtown Lafayette location.