Bra-Fit Specialist & Customer Experience Pro

Victoria’s Secret & Co.; Willow Grove (PA); On-site; USD 17,908 - 22,386; Full time

Benefits offered by this job

40% Associate Discount

Free Mental Health benefits

Free Product

Flexible Schedule

Competitive Pay

Job summary

Victoria’s Secret & Co. is seeking a Selling Associate to drive store sales while delivering outstanding customer service and expert product knowledge. The role emphasizes engaging customers, finding the right bra fit, and converting promotions into larger sales on the sales floor.

You’ll support cash wrap operations, maintain stock, and participate in floorset activities, ensuring brand standards and a safe, inviting environment for shoppers across shifts including evenings and weekends.

Qualifications

• Exhibits an authentic desire to exceed the customer’s expectations.
• Proven ability to meet or exceed goals.
• Demonstrates a sense of urgency.
• Has a healthy, competitive spirit, while maintaining a team focus.
• Is resilient and bounces back quickly from setbacks.
• Pursues opportunities to take on more responsibility.
• Seeks out coaching from leaders and peers to improve productivity; leads own learning.
• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours.

Responsibilities

• Drives store sales and growth by personally selling to customers.
• Proactively engages with customers, reads cues and responds effectively.
• Provides customers with the perfect bra fit by asking effective questions.
• Converting returns, offers and other promotions into larger sales.
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale.
• Reinforces customer buying decisions at checkout and encourages purchase of additional items.
• Recovers cash wrap selling zone and ”go-backs”.
• Processes merchandise to be floor ready and maintains back room and under stock to brand standards.

Skills

Customer focus

Sales skills

Communication

Schedule flexibility

Job description

Victoria’s Secret & Co. is seeking a Selling Associate to drive store sales while delivering outstanding customer service and expert product knowledge. The role emphasizes engaging customers, finding the right bra fit, and converting promotions into larger sales on the sales floor.

You’ll support cash wrap operations, maintain stock, and participate in floorset activities, ensuring brand standards and a safe, inviting environment for shoppers across shifts including evenings and weekends.