Bra Fit & Customer Experience Specialist

Victoria’s Secret & Co.; Simpsonville (KY); On-site; USD 16,531 - 20,319; Full time

Benefits offered by this job

40% Associate Discount

Free Mental Health (EAP) benefits

Free Product

Flexible Schedule

Competitive Pay

Job summary

Victoria’s Secret & Co. is seeking a Selling Associate to join our global fashion retail team. You will drive store sales and deliver exceptional customer service, while sharing expert knowledge of bras, lingerie, sleepwear, and athleisure.

This role requires energy and flexibility to work evenings, weekends, and holidays, with a fast-paced floor and opportunities to grow through training. We offer a 40% associate discount, mental health resources, free product, flexible scheduling, and

Qualifications

• Exhibits an authentic desire to exceed the customer’s expectations
• Proven ability to meet or exceed goals
• Demonstrates a sense of urgency
• Has a healthy, competitive spirit, while maintaining a team focus
• Is resilient and bounces back quickly from setbacks
• Pursues opportunities to take on more responsibility
• Seeks out coaching from leaders and peers to improve productivity; leads own learning
• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

Responsibilities

• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converting returns, offers and other promotions into larger sales
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and “go-backs”
• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
• Assists with other projects as needed including markdowns, re‑tickets and the mark out of stock process
• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists with maintenance of back room and under stock, including merchandise and non‑merchandise, to brand standards to enable efficient replenishment
• All associate roles at Victoria’s Secret are responsible for driving store sales, maintaining brand standards, and supporting a safe working environment

Job description

Victoria’s Secret & Co. is seeking a Selling Associate to join our global fashion retail team. You will drive store sales and deliver exceptional customer service, while sharing expert knowledge of bras, lingerie, sleepwear, and athleisure.

This role requires energy and flexibility to work evenings, weekends, and holidays, with a fast-paced floor and opportunities to grow through training. We offer a 40% associate discount, mental health resources, free product, flexible scheduling, and