Bra-Fit Specialist & Customer Experience Pro

Victoria's Secret; Ontario (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

40% Associate Discount

Free Mental Health (EAP) benefits for你

Free Product

Flexible Schedule

Competitive Pay

Job summary

Victoria's Secret is seeking a Selling Associate to drive store sales and deliver exceptional customer service while showcasing strong product knowledge about bras, lingerie, and related items.

The role involves assisting on the sales floor, cash wrap, and stock replenishment, with a focus on providing a superior shopping experience and meeting store targets. Flexible schedule and competitive pay are offered as part of the role.

Responsibilities

• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converting returns, offers and other promotions into larger sales
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and "go-backs"
• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
• Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment

Skills

Customer service

Sales

Product knowledge

Job description

Victoria's Secret is seeking a Selling Associate to drive store sales and deliver exceptional customer service while showcasing strong product knowledge about bras, lingerie, and related items.

The role involves assisting on the sales floor, cash wrap, and stock replenishment, with a focus on providing a superior shopping experience and meeting store targets. Flexible schedule and competitive pay are offered as part of the role.