Bra Fit & Customer Experience Specialist | Flexible Schedule

Victoria’s Secret & Co.; Pittsburgh (Allegheny County); On-site; USD 17,908 - 21,697; Full time

Benefits offered by this job

40% Associate Discount

Free Mental Health (EAP) benefits for你

Free Product

Flexible Schedule

Competitive Pay

Job summary

Victoria’s Secret & Co. is seeking a Selling Associate to drive store sales and deliver exceptional customer service. You’ll engage customers with product knowledge, help them find the right bra fit, and convert interactions into sales.

Role includes processing transactions, replenishing floors, and maintaining brand standards. Flexible schedule, 40% associate discount, and competitive pay are offered to support a positive customer experience.

Qualifications

• Exhibits an authentic desire to exceed the customer’s expectations
• Proven ability to meet or exceed goals preferred
• Demonstrates a sense of urgency
• Has a healthy, competitive spirit, while maintaining a team focus
• Is resilient and bounces back quickly from setbacks
• Pursues opportunities to take on more responsibility
• Seeks out coaching from leaders and peers to improve productivity; leads own learning
• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

Responsibilities

• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converting returns, offers and other promotions into larger sales
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and ”go-backs”
• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
• Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment

Skills

Customer service

Sales

Product knowledge

Communication

Reading cues

Job description

Victoria’s Secret & Co. is seeking a Selling Associate to drive store sales and deliver exceptional customer service. You’ll engage customers with product knowledge, help them find the right bra fit, and convert interactions into sales.

Role includes processing transactions, replenishing floors, and maintaining brand standards. Flexible schedule, 40% associate discount, and competitive pay are offered to support a positive customer experience.