(BPC) Business Process Consultant

Veteran Enhanced Technology Solutions (VETS); McClellan Place (CA); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Business Process Consultant to serve as a technical advisor within a dynamic and innovative environment. This role is pivotal in ensuring the delivery of top-notch technology solutions while maintaining the highest standards of integrity and professionalism. You will work closely with project managers to drive projects to completion, provide exceptional customer service, and lead a team of Business Analysts. The company values resilience, courage, and a commitment to service, making it an ideal place for those passionate about technology and making a positive impact. Join us in transforming the world through technology!

Benefits

Unlimited PTO

Paid Holidays

Medical, Dental, and Vision

Health Stipend if Health Benefits Declined

401k Upon 1 Year of Employment

Company Bonus Program

Qualifications

• Must acquire one CSA or CAD certification within three months.
• Five Micro Certifications and three Sales/Pre Sales Certifications required.

Responsibilities

• Serve as a technical advisor for assigned technology solution areas.
• Ensure service delivery meets the highest standards of excellence.
• Lead and mentor Business Analysts on their development path.

Skills

Technical Advisory

Leadership

Customer Service

Project Management

Requirements Gathering

Education

Certification in ServiceNow (CSA or CAD)

Sales/Pre Sales Certifications

Tools

ServiceNow

Job description

Veteran Enhanced Technology Solutions (BPC) Business Process Consultant

Remote · Full time

Serve as the technical advisor for assigned technology solution area(s) maintaining the utmost integrity and professionalism.

Description

About Us: Veteran Enhanced Technology Solutions (VETS) aims to revolutionize the technology industry while supporting Veterans' transition from military life to IT careers. We achieve this through a relentless focus on customer success, a dedication to serving with integrity and commitment, and investment in the coaching and development of our staff and clients. Our client success and service approach drive our vision and mission to transition people – transform the world.

As an Elite ServiceNow consulting and implementation services partner, our team brings extensive industry experience and expertise in navigating IT and business complexities to improve operational efficiency, transparency, and accountability.

Our Values:

• Pathfinder: To embody the qualities of exploration, innovation, resilience, adaptability, and leadership. We prioritize blazing new trails, discovering uncharted territories, and setting precedents in the IT industry.
• Courage: To commit to bravery, embracing challenge, perseverance, and integrity. We encourage our team to face challenges head-on, make bold decisions, and uphold ethical standards even in difficult situations.
• Service to Others: To emphasize a commitment to prioritizing the needs and well-being of customers, employees, and the community. We foster a culture of empathy, generosity, and social responsibility, ensuring that the organization operates with a focus on making a positive impact.

In this role, your responsibilities will include (but are not limited to):

• Participate in internal projects as required.
• Ensure service delivery maintains the highest standards of excellence.
• Serve as the technical advisor for assigned technology solution area(s) maintaining the utmost integrity and professionalism.
• Work closely with project managers to ensure that projects are delivered on time and within scope.
• Support production and delivery of SOW’s and timelines.
• Deliver exceptional leadership, technical expertise, and customer service throughout discovery and implementation.
• Maintain current solution practice knowledge through self-study and utilization of available training.
• Lead requirements gathering and management of development stories with an implementation project.
• Lead and mentor other Business Analysts in development path toward the Project Management role.
• Within three months from date of hire, the following must be acquired:
  • ONE (1) CSA or CAD.
  • FIVE (5) Micro Certifications.
  • ONE (3) Sales/Pre Sales Certifications.

Your employment with VETS will be on an at-will basis, which means you and the company are free to terminate the employment relationship at any time for any reason. This letter is not a contract or guarantee of employment for a definitive period of time. As an employee of VETS, you are eligible for our benefits program which include the following:

• Unlimited PTO.
• Paid Holidays.
• Medical, Dental, and Vision.
• Health Stipend if Health Benefits Declined.
• 401k Upon 1 Year of Employment.
• Company Bonus Program - Each active, full-time*, non-commissioned employee hired prior to October 1st each calendar year is eligible to participate in the bonus program.

Transition People | Transform the World.