Box Office & Show Tickets Specialist

Hard Rock International; Gary (IN); On-site; USD 16,531 - 24,796; Part time

Job summary

Hard Rock Live in Gary, IN seeks a part-time Box Office Representative to assist with ticket sales, walk-up purchases, and guest relations on show nights. You will explain seating diagrams, promote events, and manage cash with accuracy on a busy casino floor.

The ideal candidate has 1–2 years of cashiering or ticketing experience, strong English communication, and familiarity with Ticketmaster TM1 Sales and TM Host System. Weekend and holiday availability is preferred.

Qualifications

• 1–2 years of cashiering or ticketing experience.
• Knowledge of Ticketmaster TM1 Sales and TM Host System preferred.
• Ability to handle cash and provide guest service.
• Willingness to work holidays and weekends.

Responsibilities

• Sell tickets for shows and assist with box office operations.
• Explain seating diagrams and assist walk-up sales.
• Provide outstanding guest service on the casino floor.
• Process payments and issue tickets and VIP credentials.
• Maintain ticket inventory and assist with promotions.

Skills

Ticketing experience

Cash handling

Customer service

Multilingual

Education

High school diploma or equivalent

Customer service training

Tools

Ticketmaster TM1 Sales

TM Host System

Microsoft Word

Excel

Outlook

Job description

Hard Rock Live in Gary, IN seeks a part-time Box Office Representative to assist with ticket sales, walk-up purchases, and guest relations on show nights. You will explain seating diagrams, promote events, and manage cash with accuracy on a busy casino floor.

The ideal candidate has 1–2 years of cashiering or ticketing experience, strong English communication, and familiarity with Ticketmaster TM1 Sales and TM Host System. Weekend and holiday availability is preferred.