Box Office & Reservations Specialist

Pencor Services, Inc.; Jim Thorpe (PA); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Penn's Peak in Jim Thorpe, PA is seeking a friendly Sales Associate to handle box office sales and Sneak Peak Club orders and reservations. You will assist customers by phone, manage reservations, process ticket sales, and provide exceptional customer service.

The role requires strong communication and Excel proficiency, with the ability to multitask in a fast-paced environment. The position involves weekends and holidays, and candidates should be flexible with shifts and capable of working

Competenze

• High school diploma or GED required.
• Previous Customer Service experience preferred.
• Experience with TM One Sales is a plus.
• Proficiency using Microsoft Excel.
• Strong communication and organizational skills required.
• Ability to multitask and work flexible hours.

Mansioni

• Answer incoming calls and assist customers with reservations and ticket purchases.
• Provide accurate information on schedules, pricing, and availability.
• Process reservations and ticket transactions efficiently.
• Deliver outstanding customer service and resolve questions or concerns.
• Maintain accurate records and data entry.

Conoscenze

Customer service

Excel

Communication

Organizational skills

Multitasking

Flexibility

TM One Sales

Formazione

High school diploma or GED

Strumenti

Microsoft Excel

Descrizione del lavoro

Penn's Peak in Jim Thorpe, PA is seeking a friendly Sales Associate to handle box office sales and Sneak Peak Club orders and reservations. You will assist customers by phone, manage reservations, process ticket sales, and provide exceptional customer service.

The role requires strong communication and Excel proficiency, with the ability to multitask in a fast-paced environment. The position involves weekends and holidays, and candidates should be flexible with shifts and capable of working