Guest Services Specialist — Create Memorable Resort Experiences

Peek'n Peak; Town of Clymer (NY); On-site; USD 18,000 - 26,000; Part time

Job summary

Peek'n Peak Resort in New York seeks a friendly Guest Services team member to assist guests, process sales for season passes, tickets, and amenities, and ensure accurate transactions in a fast-paced environment. You will print guest IDs, handle cash, answer questions, and collaborate with resort departments to deliver exceptional experiences while upholding policies and standards.

Evening shifts available; this position is part-time and seasonal, offering hands-on customer service in a lively,

Qualifications

• Cash handling skills essential for fast-paced environment.
• Strong attention to detail to ensure accurate transactions.
• Clear verbal and written communication with guests and colleagues.
• Ability to work in a team and support other departments.
• Flexibility to work evenings and weekends as needed.

Responsibilities

• Complete sales transactions for season passes and gift cards.
• Print guest and employee IDs for resort access.
• Manage cash drawers and replenishment per procedures.
• Complete required paperwork and reports for sales.
• Assist guests with rentals and ticket sales in a fast-paced setting.

Skills

Cash handling

Attention to detail

Verbal and written communication

Team player

Education

High school diploma or GED

Tools

POS system

Job description

Peek'n Peak Resort in New York seeks a friendly Guest Services team member to assist guests, process sales for season passes, tickets, and amenities, and ensure accurate transactions in a fast-paced environment. You will print guest IDs, handle cash, answer questions, and collaborate with resort departments to deliver exceptional experiences while upholding policies and standards.

Evening shifts available; this position is part-time and seasonal, offering hands-on customer service in a lively,