Box Office Associate: Ticketing & Guest Services

asmglobal; Rockford (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Legends Global is hiring part-time Box Office Staff for the BMO Center and Coronado Theatre in Rockford, IL. The role involves selling tickets via Ticketmaster, assisting guests, handling payments, and delivering will-call tickets. Flexibility for nights, weekends, and holidays is required, with a focus on customer service and accuracy.

Candidates must have a high school diploma, be at least 18, and be able to pass a background check; onsite work at the BMO Center address in Rockford is expected.

Qualifications

• High school diploma is required.
• Must be 18 years of age.
• Ability to pass a criminal and background check.

Responsibilities

• Provide guests with a positive first impression and superior guest service.
• Accurately operate the Ticketmaster ticketing system to sell tickets.
• Assist guests with locating and delivering will-call tickets.
• Provide information regarding events and facilities in person and by phone.
• Accept payments via cash, check, or credit card and balance cash drawer at end of shift.

Education

High school diploma

Tools

Ticketmaster

Job description

Legends Global is hiring part-time Box Office Staff for the BMO Center and Coronado Theatre in Rockford, IL. The role involves selling tickets via Ticketmaster, assisting guests, handling payments, and delivering will-call tickets. Flexibility for nights, weekends, and holidays is required, with a focus on customer service and accuracy.

Candidates must have a high school diploma, be at least 18, and be able to pass a background check; onsite work at the BMO Center address in Rockford is expected.