Bowling Arcade Guest Services Cashier

Wildhorse Resort & Casino; Pendleton, Northern (OR, KY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Wildhorse Resort & Casino in Pendleton, Oregon seeks a Bowling Clerk to provide fast, friendly service at the point of sale. You will handle guest requests, promote promotions and ensure accuracy in transactions.

The role requires the ability to multi-task, keep a clean workstation, and assist with events and promotions. Nights, weekends, and holidays may be required to suit guest needs.

Qualifications

• Six months experience in customer service or cash handling.
• Proficiency with POS software and basic computer tasks.
• Strong communication and interpersonal skills.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Provide bowling guests with efficient, courteous service.
• Handle all requests for merchandise redemption.
• Assist with out-of-order machines; correct them if possible.
• Report down machines in a daily log.
• Provide briefings and knowledge to new players.
• Ensure the area is safe and hazard-free.
• Coordinate with other departments on promotions and events.
• Assist Banquet team with events in adjoining space when needed.
• Perform routine maintenance and cleaning of guest areas as needed.
• Maintain organization and cleanliness of the counter area.
• Follow safety procedures and chemical usage guidelines.
• Inspect bowling facility, arcade and public areas daily.
• Adhere to Wildhorse Resort & Casino policies and regulations.

Skills

Customer service

Cash handling

Communication skills

Computer/POS literacy

Flexible schedule

Education

High school diploma or GED

Tools

POS software

Computer proficiency

Job description

Wildhorse Resort & Casino in Pendleton, Oregon seeks a Bowling Clerk to provide fast, friendly service at the point of sale. You will handle guest requests, promote promotions and ensure accuracy in transactions.

The role requires the ability to multi-task, keep a clean workstation, and assist with events and promotions. Nights, weekends, and holidays may be required to suit guest needs.