Bowling Arcade Cashier — Fast, Friendly POS Pro

Wildhorse-Resort-and-Casino; Pendleton (OR); On-site; USD 21,000 - 28,000; Full time

Job summary

Wildhorse Resort Casino in Pendleton, OR is seeking a friendly Guest Service Associate to provide fast, accurate service at the point of sale in our bowling area. You will multi-task, keep a clean workstation, and share product, promotion, or event information with guests.

Responsibilities include efficient guest handling, merchandise redemption, assisting with out-of-order machines, daily reporting, safety, and collaboration with other departments for promotions and events.

Qualifications

• Six months experience in customer service/cash handling.
• Strong computer aptitude and skills to operate independently in POS software programs.

Responsibilities

• Provide bowling guests with efficient, courteous customer service.
• Handle all requests for redemption of merchandise.
• Assist with any out-of-order machines; correct them if possible.
• Report any down machines on a daily log.
• Provide briefings and knowledge to new players.
• Ensure the area is safe and free of hazards.
• Work with other departments on promotions and property needs.
• Assist the Banquet team with events in the adjoining space.
• Perform routine maintenance and cleaning of guest areas.
• Maintain organization and cleanliness of the counter area.
• Follow safety procedures and use of chemicals.
• Inspect the Bowling facility, arcade, and public areas for cleanliness daily.
• Ensure compliance with company policies and tribal/state/federal regulations.

Skills

Customer service

Cash handling

POS software

Effective communication

Education

High school diploma/GED

Ten years’ experience OR current student 16-18

Tools

POS software

Job description

Wildhorse Resort Casino in Pendleton, OR is seeking a friendly Guest Service Associate to provide fast, accurate service at the point of sale in our bowling area. You will multi-task, keep a clean workstation, and share product, promotion, or event information with guests.

Responsibilities include efficient guest handling, merchandise redemption, assisting with out-of-order machines, daily reporting, safety, and collaboration with other departments for promotions and events.