Boutique Wellness Coordinator — High-Touch Service

Socket.dev; California (MO); On-site; USD 32,000 - 37,000; Part time

Benefits offered by this job

Paid Time Off

Insurance: Medical, dental, vision

Future 401(k) for part-time

Career development opportunities

IV and injection therapy benefits

Flexible scheduling

Parental Leave Program

Job summary

Hydration Room is seeking a Wellness Coordinator for its Venice Beach clinics. You’ll greet guests, verify paperwork, answer questions, offer refreshments, schedule appointments, and process payments, delivering elevated, high-touch service.

The role supports the RN in a fast-paced, boutique setting, with 2–3 shifts weekly and at least one weekend shift. A high-end customer service background and strong organization are essential.

Qualifications

• High school diploma or equivalent required.
• 2+ years of experience in a high-volume patient or customer service environment.
• 1+ year in high-end customer service or boutique hospitality preferred.
• Schedule flexibility between 8:00am–8:00pm.

Responsibilities

• Partner with and support the RN in providing care to patients in a fast-paced environment
• Assist the RN in opening and/or closing the clinic each day
• Perform basic administrative, clerical, and technical tasks to coordinate patient care
• Manage phones, including answering calls, returning missed calls from off-hours, and documenting calls in a timely manner
• Work with the RN to maintain clinic and nursing supplies inventory by checking stock and recording receipts
• Learn basic understanding of provided treatments
• Promote service packages and memberships
• Maintain compassion and kindness for all patients
• Always maintain client confidentiality and dignity
• Ensure a safe, secure, and clean environment for patients by following cleanliness protocols
• Assist in training of new staff members
• Notify the Support Center of any facility issues
• Deliver Five Star Customer Service to ensure a positive patient experience
• Perform other clinic duties as required by management, the RN, or physician
• Uphold company Core Values, Code of Conduct, and Operational Guidelines

Skills

High-end customer service

Premium hospitality

Time management

Tools

POS systems

Scheduling systems

Job description

Hydration Room is seeking a Wellness Coordinator for its Venice Beach clinics. You’ll greet guests, verify paperwork, answer questions, offer refreshments, schedule appointments, and process payments, delivering elevated, high-touch service.

The role supports the RN in a fast-paced, boutique setting, with 2–3 shifts weekly and at least one weekend shift. A high-end customer service background and strong organization are essential.