Boutique Wellness Concierge

Hydration Room; Southlake (TX); On-site; USD 30,307 - 34,440; Part time

Benefits offered by this job

PTO

Medical + Dental + Vision

401(k)

Career development

IV therapy benefits

Flexible scheduling

Parental leave

Job summary

Hydration Room in Southlake, TX is seeking a Wellness Coordinator to deliver polished, high-touch service in a fast-paced boutique medical setting. You will greet patients, verify paperwork, schedule appointments, assist the RN, and handle payments with professionalism.

The role requires 2+ years in high-volume customer service, a high school diploma, and weekend availability. Part-time schedule 2–3 shifts weekly; growth opportunities and benefits are offered.

Qualifications

• 2+ years in a high-volume patient or customer service environment.
• 1+ year in high-end customer service or boutique hospitality preferred.
• Schedule flexibility and weekend availability.

Responsibilities

• Assist the RN and support patient care in a fast-paced setting.
• Check in patients, verify paperwork, and answer questions.
• Schedule appointments and process payments with professionalism.
• Manage phones, document calls, and coordinate care logistics.
• Promote service packages and memberships.
• Uphold confidentiality and maintain a clean, safe environment.
• Assist in training new staff and escalate facility issues.

Skills

Customer service

Time management

Attention to detail

Education

High school diploma or equivalent

Tools

POS systems

Scheduling systems

Job description

Hydration Room in Southlake, TX is seeking a Wellness Coordinator to deliver polished, high-touch service in a fast-paced boutique medical setting. You will greet patients, verify paperwork, schedule appointments, assist the RN, and handle payments with professionalism.

The role requires 2+ years in high-volume customer service, a high school diploma, and weekend availability. Part-time schedule 2–3 shifts weekly; growth opportunities and benefits are offered.