Boutique Support Associate — Inventory & Client Experience

Frette; Palo Alto (CA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Pooled bonus

Job summary

Frette in Palo Alto, CA is seeking a Support Associate to join our boutique team. This role focuses on overseeing the stockroom, maintaining store upkeep, and delivering elevated customer service through product knowledge and a refined selling ceremony.

You will handle inventory control, client experience, and maintenance, partnering with management to ensure accurate stock levels, smooth operations, and a welcoming, professional environment for clients and colleagues.

Qualifications

• Experience in a retail store environment preferred.
• Proficiency with retail operating systems including shipping, POS, Microsoft Office, and Google Workspace.
• Detail-oriented with strong organizational and follow-up skills.

Responsibilities

• Oversee stockroom operations and cycle counts to ensure inventory accuracy.
• Support sales floor coverage and deliver exceptional customer service.
• Coordinate store maintenance, maintain visual standards, and ensure policy compliance.

Skills

Inventory management

Customer service

Retail operations

Team player

Tools

POS systems

Microsoft Office

Google Workspace

Job description

Frette in Palo Alto, CA is seeking a Support Associate to join our boutique team. This role focuses on overseeing the stockroom, maintaining store upkeep, and delivering elevated customer service through product knowledge and a refined selling ceremony.

You will handle inventory control, client experience, and maintenance, partnering with management to ensure accurate stock levels, smooth operations, and a welcoming, professional environment for clients and colleagues.