Boutique Restaurant Manager: Lead Guest Experience

Ontario Trillium Foundation; Memphis (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Career development

Employee discounts

Job summary

Palisociety's ARRIVE Memphis, located in the South Main Arts District, seeks a Restaurant Manager to lead the front-of-house team and oversee daily operations for ARRIVE Memphis. This role balances hands-on leadership with essential administrative duties to keep the restaurant running smoothly and on-brand.

You will manage inventory, scheduling, and cost-control while partnering with Corporate F&B on menu changes, events, and promotions to elevate the guest experience and maximize revenue across

Qualifications

• 3-5 years of senior Food & Beverage management experience, including banquets.
• Clear communication, strong judgment, and the ability to work with minimal supervision.
• Comfortable with MS Office, Google Apps, and other organizational tools.

Responsibilities

• Own the guest experience on the floor — create a warm, welcoming atmosphere that turns first-time guests into regulars.
• Oversee all Food & Beverage operations to maximize revenue, profits, and guest satisfaction.
• Interview, train, schedule, and manage the full front- and back-of-house team.
• Maintain inventory, ordering, and cost-control systems, partnering with the Corporate F&B team on strategy and promotions.
• Execute opening and closing duties and oversee on-site events and special programming.
• Partner with the Corporate Director of Restaurants on menu changes based on guest feedback.
• Manage day-to-day administrative operations — reservations, reporting, comps, tip logs, and POS.
• Communicate across departments to ensure service standards and guest expectations are consistently met.

Skills

Senior F&B management

Banquets

Communication

Tools

MS Office

Google Apps

Job description

Palisociety's ARRIVE Memphis, located in the South Main Arts District, seeks a Restaurant Manager to lead the front-of-house team and oversee daily operations for ARRIVE Memphis. This role balances hands-on leadership with essential administrative duties to keep the restaurant running smoothly and on-brand.

You will manage inventory, scheduling, and cost-control while partnering with Corporate F&B on menu changes, events, and promotions to elevate the guest experience and maximize revenue across