Boutique Front Desk Agent: Elevate Guest Experience

Ontario Trillium Foundation; Culver City (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid time off and holiday pay

Employee discounts on hotels and dining

Job summary

Ontario Trillium Foundation is seeking a Front Desk Agent for Palihotel Culver City, California. This role involves welcoming guests, managing the check-in process, and ensuring excellent customer service. Candidates should have at least two years of experience in guest reception, demonstrate strong interpersonal skills, and be fluent in English. The position offers competitive compensation, health benefits, and opportunities for career advancement in a supportive environment.

Qualifications

• Minimum two years of experience within guest reception or a similar position.
• Ability to input and access information in property management system.
• Must be able to stand for long periods and lift up to 25 lbs.

Responsibilities

• Manage the check-in/check-out process for guests.
• Field questions and resolve issues throughout hotel stays.
• Communicate effectively with guests and colleagues.

Skills

Positive attitude

Energetic and outgoing

Service-oriented

Team player

Excellent interpersonal skills

Analytical skills

Organizational skills

Fluency in English

Job description

Ontario Trillium Foundation is seeking a Front Desk Agent for Palihotel Culver City, California. This role involves welcoming guests, managing the check-in process, and ensuring excellent customer service. Candidates should have at least two years of experience in guest reception, demonstrate strong interpersonal skills, and be fluent in English. The position offers competitive compensation, health benefits, and opportunities for career advancement in a supportive environment.