Houseperson | ARRIVE Memphis

Ontario Trillium Foundation; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid time off and holiday pay

Employee discounts on hotels and dining

Job summary

Ontario Trillium Foundation in Memphis is seeking a House Person to maintain a clean and welcoming environment for guests. Responsibilities include cleaning common areas and guest rooms, managing linens, and ensuring the hotel meets service standards. Candidates should have at least one year of experience, be physically capable of handling the tasks, and possess a guest service orientation. The position offers a competitive compensation package with benefits such as medical insurance and career advancement opportunities.

Qualifications

• Minimum of one-year experience in a similar position.
• Must be able to stand or walk a minimum of eight hours.
• Ability to lift up to 50 lbs and be flexible with schedules.

Responsibilities

• Clean and sanitize hotel common areas and guest rooms.
• Manage linens and maintain housekeeping supply closets.
• Inspect furniture and report any damages to supervisors.

Skills

Guest service orientation

Knowledge of cleaning products

Strong hands-on approach

Job description

HOUSEPERSON | ARRIVE HOTEL MEMPHIS

POSITION PROFILE:

We're looking for a top-notch House Person that's ready to clean, sanitize, and tidy common areas to ensure a comfortable experience for hotel guests and our team.

ABOUT ARRIVE MEMPHIS:

ARRIVE Memphis, located in the South Main Arts District, is more than just a hotel – it’s a destination! This 62-room boutique neighborhood hotel with thoughtfully designed, industrial-inspired guest rooms also features an all-day bakery and cafe, a lobby bar, and a friendly shuffleboard sports bar. If you’re passionate about creating genuine connections, thrive in a dynamic hospitality environment, and find joy in elevating guest experiences, we invite you to join our team at ARRIVE Memphis!

THE TASK AT HAND:

• Ensuring our hotel spaces are perfectly tidy, sanitary, and welcoming to hotel guests.
• Completing a range of cleaning duties across our common areas including the cleaning and upkeep of rugs, carpets, and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.
• Cleaning rooms, hallways and restrooms as needed to remain pristine.
• Washing walls and ceilings, moving furniture and turning mattresses
• Sweeping, mopping, scrubbing, waxing and polishing floors in all common areas
• Dusting and polishing metalwork in all common areas
• Managing linens, from collecting soiled linen to receiving fresh linen supplies, sorting, refilling, and stocking housekeeping closets on various floors
• Removing trash collected by room attendants
• Walking all assigned floors at the beginning and end of every shift to collect trash or soiled linens
• Delivering and setting up towels, cribs, roll-away beds, and other items to the guest rooms upon request
• Perform general housekeeping duties of when necessary
• Refilling the par stock of guest amenities and supplies on each floor pantry.
• Helping the housekeeping team with the heavy lifting
• Cleaning all public areas in line with our service standards while following department standard operating procedures
• Using a keen eye to routinely inspect the condition of all furniture for tears, rips or stains. Once identified, reporting any damages to the supervisor for immediate repairs.
• Maintaining a friendly, helpful demeanor that puts guests at ease and makes for a positive work environment for all colleagues.
• Working a flexible schedule based on hotel occupancy and need periods
• Following uniform guidelines

WHAT WE'RE LOOKING FOR:

• Has a strong working knowledge of and passion for hospitality
• Displays a strong hands-on approach
• Guest service oriented
• Strong knowledge of cleaning products
• Minimum of one-year experience in a similar position
• Must be able to stand or walk a minimum of eight hours, with mobility and prolonged standing, walking, bending and lifting up to 50 lbs
• Flexible schedule - able to work a variety of shifts

WHAT'S IN IT FOR YOU:

• A competitive compensation package including medical, dental, vision, and life insurance.
• 401(k) retirement plan (future you will love this one!)
• Paid time off, holiday pay, and sick pay when you’re under the weather.
• Career advancement in an organization committed to helping star employees thrive.
• There’s also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
• Professional development that sets you up for success across multiple hospitality career paths.
• A collaborative work environment where your creative ideas can come to fruition.
• Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
• Hands-on training with a nimble team.

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

For more information, visit palisociety.com or follow @palisociety

For more information, visit lepetitpali.com or follow @lepetitpali

For more information, visit arrivehotels.com or follow @arrivehotels

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