Boutique Resort Front Desk & Guest Services

Windy Hill Farm and Preserve; Tennessee; On-site; USD 20,664 - 27,552; Part time

Job summary

Windy Hill Farm and Preserve, located in Tennessee, seeks enthusiastic individuals for guest service roles. This position requires effective communication skills and a high school diploma. Responsibilities include managing guest reservations, providing warm welcomes, and ensuring a pleasant stay. A background in hospitality is preferred. Join our dynamic team in a positive, growth-oriented environment that values work-life balance. Flexible hours include evenings and weekends, with the opportunity to create memorable experiences for our guests.

Qualifications

• Hospitality experience is preferred.
• Must have a valid driver’s license and submit to a background check.

Responsibilities

• Assist guests with scheduling reservations and activities.
• Communicate via emails and calls prior to guest arrival.
• Serve as contact for guests before arrival.
• Collect and maintain guest information.
• Provide a warm welcome to guests.
• Confirm scheduled activities and dining times.
• Ensure proper payment and financial arrangements.
• Assist guests with special requests.
• Maintain cleanliness of lodge and reception area.
• Provide courteous detail of all charges upon checkout.

Skills

Effective communication

Basic math skills

Multitasking under pressure

Education

High school diploma or equivalent

Job description

Windy Hill Farm and Preserve, located in Tennessee, seeks enthusiastic individuals for guest service roles. This position requires effective communication skills and a high school diploma. Responsibilities include managing guest reservations, providing warm welcomes, and ensuring a pleasant stay. A background in hospitality is preferred. Join our dynamic team in a positive, growth-oriented environment that values work-life balance. Flexible hours include evenings and weekends, with the opportunity to create memorable experiences for our guests.