Hotel Housekeeper

Windy Hill Farm and Preserve; Poplar Springs (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Windy Hill Farm and Preserve in Loudon, Tennessee, is seeking diligent housekeepers to maintain clean cabins, lodge rooms, and common areas with a focus on guest satisfaction.

Opportunities exist for full-time or part-time roles. The position includes benefits such as dental, health, PTO and vision insurance, plus discounts on property, dining and retail. A high school diploma and valid driver’s license are required.

Qualifications

• High school diploma or equivalent.
• Housekeeping experience preferred.
• Must have a valid driver’s license and submit to a background check.
• Must communicate effectively with guests, team members and managers.

Responsibilities

• Clean cabin and lodge rooms, restaurant and common areas to standard cleanliness within time limits.
• Deliver excellent customer service.
• Create daily job lists and record all serviced rooms.
• Fold and restock linens.
• Maintain equipment in good condition.
• Report on any shortages, damages or security issues.
• Handle reasonable guests complaints/requests and inform others when required.
• Check stocking levels of all consumables.
• Comply with health and safety regulations and act in line with company policies and licensing laws.
• All other duties as assigned.

Skills

Independence

Customer service

Time management

Attention to detail

Professionalism

Education

High school diploma or equivalent

Job description

Job description:

Windy Hill offers competitive pay, benefits and opportunity for growth. Work in a beautiful setting in our lodge on 650 acres set along the Tennessee River in Loudon, Tenn.

Join the Windy Hill Farm and Preserve team today and begin a career you will genuinely enjoy.

Windy Hill Farm and Preserve is an all-inclusive leisure resort opened in 2022. We provide an exciting opportunity for individuals with a passion for hospitality, the outdoors, and creative collaboration.

Do you enjoy being detail-oriented and providing quality service? We are hiring housekeepers with a quality work ethic and passion for success. Our goal is to enhance customer experience by keeping our facilities in clean and orderly condition.

Team members enjoy family meals, paid breaks, PTO, paid health benefits for Full-Time, property, dining and retail discounts and more.

Responsibilities:

• Clean cabin and lodge rooms, restaurant and common areas to standard cleanliness within time
  limits


• Deliver excellent customer service


• Create daily job lists and record all serviced rooms


• Fold and restocking linens


• Maintain equipment in good condition


• Report on any shortages, damages or security issues


• Handle reasonable guests complaints/requests and inform others when required


• Check stocking levels of all consumables


• Comply with health and safety regulation and act in line with company policies and licensing laws


• All other duties as assigned

Skills

• Ability to work independently and remain motivated


• Ability to provide excellent customer service


• Prioritization and time management skills


• Professionalism along with speed and attention to detail

Education and Experience

• High school diploma or equivalent


• Housekeeping experience is preferred


• Must have a valid driver’s license and submit to a background check

Required Skills and Abilities

• Must be able to communicate effectively with guests, team members and managers


• Basic math skills


• Must be able to remain calm and courteous under pressure


• Be motivated and goal oriented


• Be familiar with all aspects of the property and exercise judgment and make decisions based on job
  knowledge and company goals

Physical Demands

• Will be on your feet most or all of shift


• Must be able to lift 50 lbs.


• Must be able to safely operate a company vehicle or golf cart

Work Environment

• Guest rooms and common areas


• 650+ acres of Windy Hill Farm and Preserve

Windy Hill Farm and Preserve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Types:

Full-time, Part-time

Benefits:

• Dental insurance


• Health insurance


• Paid time off


• Vision insurance

Ability to Commute:

• Loudon, TN (Required)

Work Location:

In person